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Design Order Process

  1. After payment is received, customer must provide the design details via email or the form within 48 hours of paying.

  2. Once design is complete, we will send proof for approval or for the customer to provide changes. We provide 3 FREE revisions before charging an add. $3 per revision.

  3. Once customer approve, we will provide the standard files to the customer via email and print if printing option is selected.

  4. If customer does not approve design within 72 hours we will close the project.

Print Projects

  • Turn around time is 5-7 business days. Rush services are available at an additional cost.

  • If customer select print only, customer MUST provide design files for print job within 48 hours from time payment is made.

  • We ARE NOT responsible for customer files being distorted. We print as is. 

  • After 5 days of no response from customer, the project will be closed and no refund will be provided.

Web Design Projects

DEPOSITS ARE NON REFUNDABLE unless project could not be completed due to a Kay Laurice issue. Customer will not be refunded if the project is past due by 3 days. Customer MUST PROVIDE WEBSITE information to complete the website project within 30 days from time of payment. Project will be CLOSED  if necessary information to complete website is not received. 

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